Privacy Policy
Last Updated: December 3, 2025
1. Introduction
AEi Systems ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aeng.com and use our services.
2. Information We Collect
2.1 Personal Information
When you register for an account or contact us, we may collect:
- Name (first and last name)
- Email address
- Company name
- Job position/title
- Phone number (optional)
- Area of interest
- Location information (USA/International)
2.2 Usage Information
We automatically collect certain information when you visit our website:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Publication clicks and downloads
- Referring website addresses
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience. This includes session cookies for authentication, preference cookies, and analytics cookies via Google Analytics.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your registration and manage your account
- Send you publications, technical papers, and resources you request
- Respond to your inquiries and provide customer support
- Send you newsletters and marketing communications (with your consent)
- Analyze website usage and improve our services
- Comply with export control regulations (ITAR/EAR)
- Detect and prevent fraud or security issues
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as hosting, email delivery, and analytics.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Security measures include:
- Encrypted data transmission (HTTPS/SSL)
- Secure passwordless authentication via magic links
- Regular security assessments
- Limited access to personal information
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured format
To exercise these rights, please contact us at nick@aeng.com or charles@aeng.com.
7. Cookies and Tracking
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Most web browsers allow you to control cookies through browser settings. However, disabling cookies may limit your ability to use certain features of our website.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. International Users
Our services are provided from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.
We comply with applicable export control regulations, including ITAR and EAR requirements for technical data.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
AEi SystemsEmail: nick@aeng.com or charles@aeng.com
Website: aeng.com